Allround Stories

New Approaches for the Implementation of User Studies

Special times require special approaches and strategies. How user studies can be conducted without contact or without presence in times of contact restrictions.

Fiete
August 2020

The daily routine persists of a lot of home office and online meetings. In retail, distance must be maintained and personal contact is reduced to the bare essentials. Nevertheless, it is important to analyze user needs through studies. Although the development of new products is getting slower, finding out what needs a user group has or how test users react to a new design is still very important for a successful development process.

The Allround Team is engaged in conducting studies “remotely”. This means that testers are not invited to our offices but can participate in user studies independently at home without the presence of our test supervisors.

Our developers have been working with Virtual Reality (VR) for quite some time and studies have already been conducted with VR glasses. So the idea of sending VR-glasses to testers was quickly developed to show a test scenario with videos of the concepts that were to be evaluated. Due to the realistic presentation, results can be achieved, which are comparable to the ones attained in real test scenarios.

A first prototype revealed two challenges:

  1. Testers are familiar with VR glasses to different degrees and have different levels of experience in handling this new technology

 

  • The system must therefore be designed and operated in a simple way.

 

  1. Testers pass through a simulation with the VR glasses, that also asks for answering questions or assessing specific aspects. Here the answers must now be recorded in some way. This task is normally performed by the test supervisor attending the session.

 

  • The system requires a recording function for later transcription of the tester’s answers.

 

With competence and expertise, these challenges were mastered in another prototype. With this technology it is now possible to conduct studies remotely.

This brings several advantages at the same time: Testers can take their time at home and a possible risk of infection is minimized. The VR technology also allows the tester to enter the simulation immersively at home. In addition, the operation of the glasses is a new challenge for some testers, but the interest in new technologies is high among many people.

By means of iterative development, new ideas and approaches can be implemented quickly and the daily business can be continued even when facing the current restrictions.

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Allround Stories

Our Conference Tool – Your Allround Carefree Package

COVID19 requires new ways of communication. That is why we focus on the personalization of a virtual conference tool.

Victor
June 2020

The 6th East meets West Conference 2020 “Connecting the dots” connects international LGBTIQ* networks with interested partners from business and society to discuss LGBTIQ* issues, share ideas and create a professional environment for efficient networking.

What makes our virtual conference tool service a carefree package?

This tool allows us to personalize virtual conferences. The virtual environment is customized to your needs, so that the brand and/or your message gets the full focus. In addition to the standard features, our tool also offers a barrier-free use on demand, in which you will be accompanied by sign language interpreters, as was done at the 6th East meets West Conference 2020. Participants from all over the world can also use the Google Translate plug-in in the chat to communicate with each other in their own language.

We support not only in the frontend but also in the backend – from invitation and/or payment management and a helpdesk or techdesk, which is always available during your conference, to a mobile studio as a hybrid version. We also offer onboarding for newcomers – i.e. a carefree package.

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